This role is ideal for an experienced hospitality professional who understands that the front desk sets the tone for the entire guest experience. We are looking for someone confident, organized, service-driven, and committed to excellence.

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Position Overview:

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The Front Desk Coordinator is the first and last impression of our brand. This individual will oversee guest reception, appointment management, retail transactions, and daily operational flow.

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Key Responsibilities:

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• Greet and welcome guests with warmth and professionalism

• Manage appointment booking, confirmations, and scheduling efficiency

• Handle phone inquiries with confidence

• Process payments and retail transactions accurately

• Support service providers with smooth daily flow and communication

• Maintain cleanliness and organization of the front desk and guest areas

• Promote services, retail, and offerings when appropriate

• Uphold brand standards in presentation, communication, and hospitality
   

Qualifications:

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• Prior front desk, salon, spa, or hospitality experience preferred

• Strong communication and multitasking skills

• Professional appearance and demeanor

• Comfort with booking software and POS systems

• Ability to work some weekends

• Team-oriented with strong attention to detail

• Ability to remain calm and solution-focused in a fast-paced environment

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Both part-time and full-time opportunities are available.